Rider Supervisor
Talabat, Jordan

As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates.

Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!

What's On Your Plate?

Role Summary:

Responsible for maintaining the quality of logistics related operations

What's On Your Plate:

• Leads rider recruitment (external & internal)
• Conducts regular briefing with riders
• Ensure and improve rider compliance
• Monitors performance progress of riders
• Supervise, coach rider captains
• Responsible for communication of shifts & fulfilment
• Supervises on boarding / training (schedule) & Quality
• Ensures compliance on rider equipment / branding usage
• Track rider weekly off days and any other leaves
• Managing riders appearance

• Bachelor's degree in logistics or any other related field.
• 3-5 Years of full time experience in logistics
• Experience with drivers
• Flexibility
• Experience with managing bigger group of people
• Ability to work under pressure
• Leadership skills
• Fluent in both languages Arabic and English
• Communication skills (Written and Verbal)
• Excel Skills

Job Rewards and Benefits