Duties and Responsibilities:
Project Planning and Designing
- Create implementation plans, designs and generate detailed technical implementation report for each undertaken project.
- Generate design, implementation, disaster recovery, and other technical documents if required.
- Stay current on industry trends and new technologies and recommend future initiatives.
Implementation
- Install new products and apply performance and security procedures.
- Supervise the migration of existing solutions and apply needed updates.
- Complete configuration and upgrading based on design and specifications of client proposals.
- Supervise the administration of systems and servers to ensure availability of services to authorized users.
Testing, Documentation and Reporting
- Complete integration and test the applications and systems.
- Maintain and submit accurate implementation reports, test reports, and other documents as required per project basis
- Provide timely status reports to supervisors and project managers.
Technical Assistance and Consultation
- Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support.
- Follow-up on major accounts in terms of technical support and proactive support service.
- Maintain applications, operating systems and perform various preventative maintenance tasks for clients.
- Provide hands on training to the customer Knowledge Transfer.
- Run Instructor led classroom training.
- Provide post-implementation consultation by analyzing operational needs and proposing technical solutions based on customer requirements
Requirements
- Bachelor's degree in Computer Engineering or related field
- 6-8 years’ experience in any IT related field
- Excellent command of English language (verbal and written)
- Ability to work under pressure
- Self-motivated and willing to learn
- Microsoft products knowledge such as Office, Windows Server is a plus
- Computer networking knowledge is a plus
Technology:
- VMware vSphere hypervisor
- Specialist Hyper conversion solution based on (Nutanix,Vxrail)
- Specialist on Linux Operating system.
- Specialist on Backup Software’s (NetBackup, Backup Exec,Veem)
- Good Hand experience on hardware installation and configurations.
Certifications:
- Vmware VCP.
- VXrail implementation.
- Veritas Netbackup Administration.
- Linux Administration.
- Veem Administration.
- Backup Exec