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Business Analyst Job in Jordan
Bank al Etihad , Jordan

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Apr 22, 2021
Last Date
Jul 22, 2021

Job Description

The Business Analyst is responsible for identifying requirements across business units and identifying substandard systems processes by evaluating real-time data, creating a detailed business analysis, outlining problems, opportunities and solutions for a business needs.


  • Identifying ideal customer profiles and mapping customer journeys to identify the gaps in customer experience across all touchpoints for all kinds of customer interactions, transactions and engagements
  • Identify, create and facilitate process design changes by conducting business and systems process analysis and design.
  • Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders.
  • Modeling business processes and identifying opportunities for process improvements.
  • Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
  • Estimating costs and identifying business savings.


  • Degree in Computer Science, Engineering or a related field
  • Previous experience in Business / Systems Analysis or Quality Assurance
  • Proven experience in eliciting requirements and testing
  • Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Basic knowledge in generating process documentation
  • Strong written and verbal communication skills including technical writing skills

Job Specification

Bank al Etihad

Information Technology and Services - Amman, Jordan