Implementation Engineer
ProgressSoft, Jordan

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Jun 7, 2021
Last Date
Jul 7, 2021
Location(s)

Job Description

We are looking to recruit Implementation Engineers who will provide high-level onsite and remote IT technical liaison.

The Implementation Engineers will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support and engineering.

Responsibilities

  • Implement and install solutions on the customer's test and production environments.
  • Work onsite and offsite to troubleshoot and diagnose customer reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels).
  • Act positively and respond promptly to the customer’s requests/tickets.
  • Prepare, review and ensure accuracy of technical documentation.
  • Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely.
  • Perform any other job-related duties incidental to the work.

Requirements

  • Bachelor's Degree in Information Technology, Engineering/Science, Computer application or any related field.
  • Fresh graduates / Up to 1 year of experience in a familiar field.
  • Willing to travel abroad and work extra hours whenever needed.
  • Knowledge in database engines (Oracle and MS-SQL).
  • Basic knowledge in operating systems (Linux and MS Windows).
  • Knowledge in application servers (Tomcat, WebLogic, and WebSphere).
  • Knowledge in Directory Services (AD amp; LDAP).
  • Excellent verbal, written, and interpersonal skills.
  • Excellent team player.
  • Excellent customer service skills.
  • Attention to detail skills.
  • Effective communication skills.

Job Specification

Job Rewards and Benefits

ProgressSoft

Information Technology and Services - Paris, France
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