IT Sevice Desk Technician
Admiral Markets, Jordan
Job Description
Admiral Markets Group hiring for Jordan
IT Service Desk Technician POSITION,
About Admirals
Admiral Markets Group is a global company whose regulated subsidiaries offer solutions for trading in exchange listed securities and CFDs on forex, stocks, ETFs, bonds, indices, commodities and cryptocurrencies. We care about the success of our clients, therefore we offer numerous educational and analytical tools for better navigation of the financial markets. Our strong dedication to state-of-the-art software and quality assurance means that our clients receive the best, most transparent trading experience.
Since its foundation in 2001, Admiral Markets has continually expanded its reach and today has a staff of over 200, located in 18 offices worldwide, making it a truly global organization. The bonds of Admiral Markets Estonian investment company, Admiral Markets AS, are listed on the Baltic Bond List, on the regulated market organized by Nasdaq Tallinn AS.
Our great team is looking for a new member, who is qualify in IT. If you are responsible, have experience, efficient and talented in IT, and problem solving, kindly apply!
Typical tasks will include:
- Support of internal users
- Setting up new workplaces
- Access management
- Email/Jira/Slack support
- Printer support
- Basic troubleshooting of hardware/software problems
- Escalating technical request to IT team
Requirements
What you need to have:
- Experience with Microsoft Windows
- Good communication skills
- Good analytical abilities
- English intermediate+
Will be a plus:
- Knowledge of Active Directory
- Experience with Jira
- Experience with Mac OS and Linux
- 1+ year of experience in system administration or equivalent experience
- Experience in similar positions such as helpdesk, user support, customer support
Benefits
Benefits
We offer:
- Regular quarterly and annual bonuses.
- Educational budget that every employee can use for his constant professional development: conferences, online and offline trainings, professional literature
- Medical insurance
- Cozy office