Systems Engineer, Enterprise Services
Specialized Technical Services – STS , Jordan

1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Aug 17, 2021
Last Date
Nov 17, 2021

Job Description

  • Duties and Responsibilities:
  • Install new products and install their updates.
  • Supervise the migration of existing solutions and apply needed updates.
  • Complete configuration and upgrading based on design and specifications of client proposals.
  • Prepare full documentation of the implemented products and software.
  • Provide timely status reports to supervisors and project managers.
  • Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support.
  • Follow-up on major accounts in terms of technical support and proactive support service.
  • Maintain applications, operating systems and perform various preventative maintenance tasks for clients.
  • Provide hands on training to the customer Knowledge Transfer.


  • Bachelor’s degree in Computer Engineering or any IT related field.
  • 0 to 2 years of experience in any IT related field.
  • Microsoft products knowledge such as Office, windows server is a plus.
  • Computer networking knowledge is a plus.
  • Good command in both English amp; Arabic languages (writing, reading amp; conversation)
  • Ability to learn new languages and technologies.
  • Self-motivated
  • Ability to communicate and report incidents and issues to the upper management
  • Ability to work under pressure and stressful scenarios
  • Analytical Thinking
  • Attention to details
  • Resourcefulness and troubleshooting aptitude

Job Specification

Specialized Technical Services – STS

Information Technology and Services - Amman, Jordan