The Data Center Solutions Architect is a Pre-Sales resource that leads the consultative discovery of the client's business goals, objectives, and challenges, and then translates them into effective technology solutions.
The function of this role is to engage with the customer as the technical expert in solution design, product demonstration, requirement gathering, and all other technical elements of the PreSales and Solution Construction process. You will also be instrumental in educating non-technical staff and customers on solution features and capabilities.
Through ongoing efforts, you will maintain up to date knowledge of industry trends and best practices relevant to your technology discipline.
Technology Focus: Senior level technical proficiency in two or more focus areas:
-Backup and Recovery
-Data Center Networking
Duties and Responsibilities:
-Engage with customer to develop trusted technology advisor relationships with key decision makers
-Work with customers to discover and gather technical and business requirements
-Prepare and deliver presentations to educate customers of solution and service benefits relevant to their business/technology needs and goals
-Architect solutions to meet customer requirements within industry and technology best practices
-Develop technical roadmap for the overall solution including high level design, SoW, BoM
-Assist sales in customer meetings to answer technical questions
-Respond to technical components of RFI/RFP/RFQ
-Assist sales in technical components of tender and bidding process
-Act as the technical authority for assessment and approval of specifications for solution construction or change
-Assist partners with project plan, direction, and evaluation with the inclusion of costs, requirements, and timeline
-Liaise with customer and internal staff throughout project delivery to ensure customer satisfaction is achieved
-Share knowledge of product benefits and capability in ongoing training sessions with technical and non-technical staff
-Assist Director with regional corporate growth activities and take on increase position responsibility when appropriate
-Participate in technology and professional training and development to continue to enhance your skills and capability