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Customer Service Executive - Logistics

Normandy Logistics · Amman, Jordan

Normandy Logistics in Amman seeks a full-time Customer Service Executive (on-site, morning shift) with ~1-3 years logistics customer service/coordination experience. Responsibilities include coordinating inbound/outbound shipments, verifying documentation, tracking consignments, communicating updates to customers and carriers, handling inquiries and claims, maintaining shipment records and reports, and working with operations/warehousing/sales. Must have clear English, knowledge of shipment lifecycle and documentation, experience with TMS/shipment tracking tools, MS Excel skills, problem-solving and organizational abilities, and basic import/export compliance knowledge. Salary 400-800 USD.