Bayut amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
The Role:
We are looking to hire an experienced, customer - oriented Telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.
To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.
Requirements
Key Responsibilities:
• Drive sales by making outbound calls and pitching the company’s products amp; packages in line with customers’ needs.
• Developing in-depth knowledge of the company’s products amp; packages.
• Fostering and sustaining relationships with customers to encourage repeat business.
• Accurately recording and processing details of customers’ purchase orders in the CRM.
• Identifying and classifying buyer profiles, i.e., B2B, B2C, C2C.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Meeting monthly KPIs amp; revenue targets.
• Ensuring timely payment collection from customers Proficiency of Tools amp; Systems.
• Lead management system, CRM Essential Skills.
• Excellent command of English amp; Arabic (verbal amp; written).
• Excellent communication and negotiation skills.
• Good knowledge of property amp; automotive markets.
• Cool-tempered and able to successfully counter rebuttals in order to close sales.
• Basic knowledge and working experience of call center systems amp; solutions.
Qualifications:
Experience:
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Benefits
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