Our Culture:
At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and collaboration, and are someone who is customer-centric and appreciates an organization with uncompromised integrity that focuses on employee engagement then read on to learn more about how you can become part of the STS family.
Our Code of Conduct
At STS we strictly adhere to our code of conduct, which is there to serve as a moral compass, offering a framework for responsible behaviours and enabling ethical choices that cultivate positive relationships and a better future. It also outlines policies, standards, and procedures for our global operations, promoting integrity and ethical excellence across the countries we engage with.
Every year, all employees are required to review, comprehend, confirm, and adhere to the code of conduct. Additionally, all newly hired employees are subject to the same as part of their onboarding process.
Duties and Responsibilities:
Implementation:
- Install new products and apply performance and security procedures. Supervise the migration of existing solutions and apply needed updates.
- Complete configuration and upgrading based on design and specifications according to STS business and technical requirements. Supervise the administration of systems to ensure availability of services to authorized users.
- Align with STS business requirements and transform this to IT related technologies and implementations.
Testing, Documentation and Reporting:
- Complete integration and test the applications and systems.
- Prepare full documentation of the implemented products and software.
- Provide timely status reports to IT manager. Regular updates to STS IT related documents.
Technical Assistance and Support:
- Troubleshoot and resolve issues when contacted by STS employees by providing the proper support.
- Maintain applications, operating systems and perform various preventative maintenance tasks for STS IT Infrastructure.
- Collaborate with other team members to provide the maximum value to STS.
Requirements
- Bachelor s degree in Computer Engineering or relative IT field
- 3-5 years of experience
- Good experience of implementation, setup and troubleshooting of Cisco VoIP solutions:
- Cisco Unified Call Manager, Cisco Jabber, Cisco WebEx setup, Cisco IP Phones.
- Good experience with Cisco switches and routers.
- Good experience with Cisco Wireless networks.
- Provide project LLD design and project implementation plan.
- CCNA Voice and Fortinet certifications are preferred.
- Complete command on dealing with security systems, intrusion detection systems, firewalls, anti-virus software, log management, authentication systems, content filtering, etc.
- Very Good command of both English amp; Arabic languages (writing, reading amp; conversation)
- Very Good written and verbal communication skills
- Organizational skills including attention to detail and multitasking skills