Network Performance Service Quality Assurance Sr. Engineer
Umniah, Jordan

Job Brief:

Responsible for maintaining, controlling, and enhancing network key performance and quality indicators in all designated technologies to meet the assigned target values, and provide the other Engineering divisions with the needed technical analysis and reports.

Key Responsibilities:

• Monitor network performance reporting system on a daily basis
• Revise and study major changes in the network, and assess the successful changes with their impact
• Participate in enhancing daily network performance KPIs
• Administrate network performance tools
• Participate in automating reports generation and distribution
• Analyze and propose solutions for networks major incidents
• Benchmark network and customer behavior after new marketing offers campaign

Requirements

Education:

Bachelor Degree in Telecommunications Engineering, Computer Engineering or any other related field

Level of Experience:

Intermediate Experience in Telecommunication Networks and Performance Management.

Tools amp; Systems:

Essential:

• Huawei amp; Ericsson OSS systems

Desirable:

• Power BI
• VB Programming for Microsoft Applications
• Signaling decoding tool such as Wireshark
• DB visualization tools

Technical Skills amp; Knowledge:

Essential:

• Good knowledge of wireless telecommunication principals and systems
• Good knowledge of telecommunication principals and network elements
• Good knowledge of statistics and data analysis
• Good knowledge of SS7 Signaling protocols
• Excellent command of computer skills (Microsoft Office)
• Excellent command of communication skills
• Excellent command of English language both speaking and writing

Desirable:

• Good knowledge of radio network optimization and planning
• Good knowledge of core network, transmission network functional
• Basic knowledge of end-to-end internet Service monitoring and reporting
• Basic knowledge of database queries (SQL)
• Basic knowledge of scripting languages (Python or Java)

Job Rewards and Benefits